Platform

A sophisticated rules driven case management platform.

Cloudcase is a single fully integrated platform with rules driven conversational forms and workflow, powered by a sophisticated reasoning engine providing a best-in-class business process automation framework.

Cloudcase Core

A multivariant rules engine designed to automate the most complex decisioning processes as part of an end to end onboarding and originations process, all as a single platform.

A native fully conversational user interface that gives all customers and stakeholders a unique experience specific to their role and/or requirements.

Get the workflow you want. Designed to automate the most complex of processes, Cloudcase workflow can be tailored easily to your specific requirements.

Cloudcase integrates to virtually all and any platforms at speed. No more lengthy, costly and failed project. With no known limitation on integration points Cloudcase even integrates with systems that have no API's or webservices.

Decision engine A multi-variant rules engine designed to automate the most complex decisioning processes as part of an end to end onboarding and originations process, all as a single platform. Experience layer A native fully conversational user interface that gives all customers and stakeholders a unique experience specific to their role and/or requirements. Workflow system Get the workflow you want. Designed to automate the most complex of processes, Cloudcase workflow can be tailored easily to your specific requirements. Integration platform Cloudcase integrates to virtually all and any platforms at speed; no more lengthy, costly or failed projects with complex integration points. Cloudcase even integrates with systems that have no API's or web services.

Experience

User Channels

Staff

Manage cases & applications as well as configuration through the desired workflow

  • Modern Interface
  • User Permissions
  • White Labelling
  • Notifications
  • Edit Application
  • Version control
  • Priority labeling
  • Reports
  • Doc. Management

Brokers

Brokers / agents who act as the contact point to the institution on the customers behalf.

  • Modern Interface
  • Priority Labelling
  • Agent Access
  • White Labelling
  • Task Tracking
  • Notification Updates
  • Version Control
  • 3-Way Messaging
  • Doc. Management

Customers

Where your customers interact with Cloudcase with styling customised to your brand.

  • User Centred Design
  • Real-time Feedback
  • Email Comms
  • Branded Interface
  • Identification Checks
  • Conditional Approval
  • Digital Signing
  • Intuitive Navigation
  • 2-Way Messaging

Developers

Enabling your partners to integrate with your business processes running on Cloudcase.

Delivery Process

You get what you want with our agile delivery methodology, combined with the domain expertise of our delivery team with the unique capabilities of the Cloudcase Platform, means that

1. Discovery

We get to know your business needs, how you operate and your future ambitions to deliver the very best experience working with us and prepare you for your new Cloudcase Platform.

2. Configuration

Cloudcase's unique abstraction layer on top of our low code platform allows for rapid configuration of highly complex business processes. Become self sufficient or utilise Cloudcase professional services.

3. UAT

Cloudcase delivers capability to UAT in rapid timeframes, leaving the competition in the dust.

4. Go Live!

Cloudcase, Simpler, Faster and Better than any low code platform in the world. Worlds best practice delivery of simple and highly complex business processes.

Designed to be Flexible

The Cloudcase platform is quite unique in that it is designed and configured to allow financial institutions to implement, transform and innovate at speed. Cloudcase customers have changed their businesses rapidly - structurally and culturally.

Ecosystems

30+ Ecosystem Vendors

Just some of the ecosystems and technologies that Cloudcase works with.

  • AWS

  • Azure

  • BankOnIT

  • IF Digital

  • Temenos

  • Fiserv

  • Ultradata

  • Data Action

  • Jade

  • FIS

  • Visa

  • Experian

  • Dun and Bradstreet

  • Illion

  • Equifax

  • Salesforce

  • Microsoft Dynamics

  • Basiq

  • LIXI

  • Mastersoft

  • GreenID

  • Insight Data Services

  • Valocity

  • Docusign

  • QBE LMI Insurance

  • Property IQ

  • CoreLogic

  • Secured Signing

  • PPSR

  • Genworth

Cloudcase Security

Cloudcase operates the latest cybersecurity solutions and functions on a 24 x 7 basis that guard against an ever growing cyber threat landscape to achieve a high security posture for our cloud systems.

Certifications

  • SOC II - Type 2
  • ISO/IEC - 27001 :2022 ISMS